Shipping Policy
FREE WORLDWIDE SHIPPING AS BELOW
Ready to ship items are usually dispatched within 2 business days
Made to order items usually take approximately 4 to 6 weeks to be dispatched.
Please Note duties and taxes incurred at the point of entry to the destination country are the responsibility of the customer.
Please Note that Aileach Moon is unable to contact the carrier in your region once Royal Mail has passed the package to your local courier. Aileach Moon will provide tracking details by email upon dispatch.
United Kingdom Shipping FREE
I use Royal Mail Special Delivery for all items. This is because many items are unique one-off pieces which may not be easily replicated. Additionally, in order for Royal Mail to compensate for loss or damage of valuables such as jewellery, the Special Delivery Service must be used.
Republic Of Ireland Shipping FREE
Goods going to the Republic of Ireland from Northern Ireland do not currently need a customs declaration (HMRC, August 2023). Therefore to enable you to receive your parcel quickly I post all ROI parcels using An Post, Registered and Next Day Express
Europe Shipping FREE
I ensure all my pieces are Hallmarked with the Common Control Mark (CCM) at Edinburgh Assay Office. I ship to most countries who are signatories to the International Hallmarking Convention and therefore accept the CCM as a legal quality mark of precious metal fineness. Luxembourg and Germany do not require a Hallmark as a pre-market authorisation and so Aileach Moon ships to these countries.
France, Spain and Belgium have additional requirements regarding the importing of jewellery and therefore I currently do not ship to these countries.
Click here for more information on Hallmarking.
Shipping to Europe as above is via Royal Mail International Tracked.
Rest of the World Shipping FREE
Aileach Moon ships to Canada, USA, New Zealand and Australia.
Shipping to the above countries is via Royal Mail International Tracked.
The UK Hallmark is recognised in Canada. The USA; Australia and New Zealand do not require a Hallmark as a legal quality mark of precious metal fineness. For enquiries about shipping and destination countries please contact here.